cuancash Legal Notice – Jurisdiction Statement

We at cuancash operate an online gaming and sportsbook platform available only where local law permits. This legal notice explains our service scope, your responsibilities as a user, and the jurisdictional boundaries that govern access to cuancash.

cuancash does not offer our services in jurisdictions where online wagering is prohibited by law. If you're in a supported region—such as Jakarta, Surabaya, Bandung, or Medan—and you meet our eligibility criteria, you may create an account, verify your identity through KYC, and access our sports markets (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), casino games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live dealer tables (Blackjack, Roulette, Baccarat, Dragon Tiger), and esports coverage (Mobile Legends, Free Fire, PUBG Mobile). Outside supported jurisdictions, access is blocked.

Every user of cuancash is responsible for verifying that their access and use comply with the laws of their own jurisdiction. We make a good-faith effort to restrict access where prohibited, but the final responsibility for lawful use rests with you. Read this notice carefully so you understand our service boundaries and your legal obligations.

Service availability and geographic restrictions

cuancash is available only in jurisdictions where applicable local law permits online gaming and sportsbook services. We do not claim to be licensed or approved by any specific government or regulatory body. Instead, we operate where we determine that local law does not prohibit our services. This means some users cannot access cuancash at all, and others may lose access if their jurisdiction's laws change.

We use geographic detection (IP address, device location) to help restrict access from prohibited jurisdictions. However, geographic controls are not perfect. If you access cuancash from a location where it's not permitted, you do so at your own legal risk. cuancash is not responsible for penalties, fines, or legal consequences you may face if you use our platform in violation of your local laws.

Note: Your access to cuancash may be restricted or terminated if we determine you're accessing from a prohibited jurisdiction or if local law changes in your region.

Account eligibility and user responsibility

To open a cuancash account, you must:

Be a legal resident of a jurisdiction where we operate
Be above the age of majority in your jurisdiction
Not be prohibited from using gaming platforms under your local law
Verify your identity through our KYC process using a valid national ID, passport, or SIM card
Confirm that you're using the account only for yourself—accounts are personal and non-transferable

You confirm all of these when you sign up. If any of these conditions change—for example, your jurisdiction bans online wagering, or you move to an unsupported region—you should immediately cease using cuancash and contact our support team. We reserve the right to suspend or close accounts that violate these eligibility requirements.

Users are solely responsible for understanding and complying with the laws of their own jurisdiction. cuancash operates where permitted by law, but local compliance remains your obligation.

cuancash editorial team

Deposits, withdrawals, and payment methods

cuancash accepts deposits and withdrawals through local payment channels: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. All payment transactions are subject to the terms and policies of each payment provider. cuancash is not responsible if a payment provider blocks or reverses a transaction. When you deposit through these methods, you confirm that the transaction is lawful and that the funds are yours.

Withdrawals go through a review process to verify your account details and prevent fraud. During this review, we may ask for additional documentation to confirm your identity and the legitimacy of the withdrawal. This protection exists because we take account security seriously and want to ensure withdrawals reach only verified account holders.

Data protection and privacy on cuancash

When you create a cuancash account, we collect your phone number, identity information, and payment details. We use this data to verify your identity (KYC), process deposits and withdrawals, and comply with local anti-money-laundering and fraud-prevention laws. Your data is encrypted in transit and at rest. We do not share your personal information with third parties except as required by law or to process payments through our authorized payment providers.

For our full data-protection and privacy commitments, see our Privacy Policy. That document covers how we collect, store, and protect your information. By using cuancash, you agree to the privacy practices outlined there.

Our legal jurisdiction and dispute resolution

cuancash is operated from and governed by the laws of the jurisdictions in which we serve. Any disputes related to your account, our services, or our terms are subject to the law of your supported jurisdiction. If you have a complaint or dispute, contact our customer support team through the Help section in your app or browser. We aim to resolve disputes fairly and promptly through our standard complaints process.

Contact for legal inquiries

If you have legal questions about cuancash, our service scope, or whether you're eligible to use our platform, contact us through the Help section in your account. Our team is available in English and Indonesian during business hours. We can clarify our jurisdiction restrictions, confirm your regional eligibility, or direct you to the appropriate policy document.

This legal notice may be updated from time to time. We'll notify you of material changes through in-app notifications or by email. Continued use of cuancash after any update means you accept the updated terms.